This statistic presents the share of people who complained about the services offered by their mobile network operator in Spain from the first half of 2018 to the first half of 2021, broken down by reason. Throughout the analyzed period, most mobile network users complained about billing issues with their operators, according to more than half of the surveyed population.
Share of people who complained about the services offered by their mobile network operator in Spain from the first half of 2018 to the first half of 2021, by reason
Characteristic
Billing issues
Quality of service
Difficulties switching over to a different mobile operator
Difficulties unsubscribing
Difficulties registering
Other issues
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Comisión Nacional de los Mercados y la Competencia. (December 13, 2021). Share of people who complained about the services offered by their mobile network operator in Spain from the first half of 2018 to the first half of 2021, by reason [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1192577/reasons-to-denounce-the-mobile-telephone-service-spain/
Comisión Nacional de los Mercados y la Competencia. "Share of people who complained about the services offered by their mobile network operator in Spain from the first half of 2018 to the first half of 2021, by reason." Chart. December 13, 2021. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1192577/reasons-to-denounce-the-mobile-telephone-service-spain/
Comisión Nacional de los Mercados y la Competencia. (2021). Share of people who complained about the services offered by their mobile network operator in Spain from the first half of 2018 to the first half of 2021, by reason. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1192577/reasons-to-denounce-the-mobile-telephone-service-spain/
Comisión Nacional de los Mercados y la Competencia. "Share of People Who Complained about The Services Offered by Their Mobile Network Operator in Spain from The First Half of 2018 to The First Half of 2021, by Reason." Statista, Statista Inc., 13 Dec 2021, https://www.statista.com/statistics/1192577/reasons-to-denounce-the-mobile-telephone-service-spain/
Comisión Nacional de los Mercados y la Competencia, Share of people who complained about the services offered by their mobile network operator in Spain from the first half of 2018 to the first half of 2021, by reason Statista, https://www.statista.com/statistics/1192577/reasons-to-denounce-the-mobile-telephone-service-spain/ (last visited July 22, 2024)
Share of people who complained about the services offered by their mobile network operator in Spain from the first half of 2018 to the first half of 2021, by reason [Graph], Comisión Nacional de los Mercados y la Competencia, December 13, 2021. [Online]. Available: https://www.statista.com/statistics/1192577/reasons-to-denounce-the-mobile-telephone-service-spain/