Having an online website was a valuable resource for suppliers. According to a survey conducted during the first wave of the pandemic, 25 percent of businesses looked at the suppliers' website before the actual purchase of products and services. Another 22 percent of companies gathered information from other online sources, while 20 percent of respondents stated they researched or considered suppliers by having a look at their mobile applications.
Digital interactions used by businesses worldwide when researching or considering suppliers in 2020
This question was phrased by the source as follows: "What ways of interacting with a supplier would be most beneficial to you when researching/considering suppliers going forward? Rank up to 3 that would be most beneficial." Zero percent of respondents filled out the given free response option.
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McKinsey & Company. (July 1, 2020). Digital interactions used by businesses worldwide when researching or considering suppliers in 2020 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1192159/digital-channels-and-relationships-with-suppliers/
McKinsey & Company. "Digital interactions used by businesses worldwide when researching or considering suppliers in 2020." Chart. July 1, 2020. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1192159/digital-channels-and-relationships-with-suppliers/
McKinsey & Company. (2020). Digital interactions used by businesses worldwide when researching or considering suppliers in 2020. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1192159/digital-channels-and-relationships-with-suppliers/
McKinsey & Company. "Digital Interactions Used by Businesses Worldwide When Researching or Considering Suppliers in 2020." Statista, Statista Inc., 1 Jul 2020, https://www.statista.com/statistics/1192159/digital-channels-and-relationships-with-suppliers/
McKinsey & Company, Digital interactions used by businesses worldwide when researching or considering suppliers in 2020 Statista, https://www.statista.com/statistics/1192159/digital-channels-and-relationships-with-suppliers/ (last visited November 21, 2024)
Digital interactions used by businesses worldwide when researching or considering suppliers in 2020 [Graph], McKinsey & Company, July 1, 2020. [Online]. Available: https://www.statista.com/statistics/1192159/digital-channels-and-relationships-with-suppliers/