Effects of new technologies at the airport on confidence of travelers 2020

Published by Statista Research Department, Nov 21, 2023
In 2020, 41 percent of respondents believed that thermal scanning technologies at airports would significantly improve their confidence along their flight journey. In addition, 39 percent expressed that mobile booking verification technology would have a great impact on their confidence when flying.

Impact of new technologies at the airport on the confidence of air passengers in 2020

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Release date

November 2020

Region

Worldwide

Survey time period

October 2020

Number of respondents

9,596 respondents

Age group

18 years and older

Special properties

people that have taken a leisure or business flight in the past 18 months.

Method of interview

Online survey

Supplementary notes

Some values may not add up to 100 percent due to rounding.

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Overview

6

Technology at airports

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Booking and check-in

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Bag drop and collection

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Boarding and inflight

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Outlook

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Topics

Airports 4.0Passenger airlinesInternet of Things (IoT)Airline passenger experience in the U.S.
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