Customers of selected financial services in Africa 2018-2020

Published by
Saifaddin Galal
,
Jul 11, 2025
M-Pesa in Africa has more customers than the main African bank. In the financial year 2018/2019, M-Pesa counted
**
million customers, while the main African bank had
**
million customers. As of 2020, M-Pesa operates in
*****
countries across Africa. Mobile money allows a customer to receive, store, and spend money using a mobile phone. The service can be provided by banks, mobile money operators (MNOs), telecom companies, payment service providers, or similar.
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Number of customers of selected financial services in Africa in the financial year 2018/2019 (in millions)

CharacteristicNumber of customers in millions
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Showing entries 1 to 2 (2 entries in total)
Statistic: Number of customers of selected financial services in Africa in the financial year 2018/2019 (in millions)

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Release date

March 2019

Region

Africa

Survey time period

April 2018 to March 2019

Supplementary notes

Financial reporting closes by the end of March each year.

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