Ecuador: assessment of ride-hailing and ride-sharing apps 2020

Published by
Stephanie Chevalier,
Feb 26, 2024
During a 2020 survey fielded in Ecuador, 63 percent of respondents assessed their experience of using Uber's app as poor, while for Cabify, the level of dissatisfaction with the app reached 31 percent. For each of these ride-hailing and sharing applications, 18 percent of study participants rated their services as excellent.

Assessment of selected ride-hailing and ride-sharing apps in Ecuador in 2020

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Release date

June 2020

Region

Ecuador

Survey time period

February to March 2020

Number of respondents

2,038 respondents

Age group

18 years and older

Method of interview

Online survey

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Overview

5

Consumers

5

Usage and drivers

4

Leading brands by usage

5

Important companies

3

Key markets

3

Further related statistics

8

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Topics

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