In 2023, only 24 percent of passengers in the United Kingdom were very or fairly satisfied with the resolution of postponing or cancellation of their flight. Meanwhile, 45 percent were very dissatisfied with the handling of this situation.
Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023
Characteristic
Share of passenegers
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Civil Aviation Authority (UK). (January 10, 2024). Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/
Civil Aviation Authority (UK). "Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023." Chart. January 10, 2024. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/
Civil Aviation Authority (UK). (2024). Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/
Civil Aviation Authority (UK). "Satisfaction with Handling of Postponed or Cancelled Flights in The United Kingdom in 2023." Statista, Statista Inc., 10 Jan 2024, https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/
Civil Aviation Authority (UK), Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023 Statista, https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/ (last visited August 25, 2024)
Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023 [Graph], Civil Aviation Authority (UK), January 10, 2024. [Online]. Available: https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/