In 2023, only 24 percent of passengers in the United Kingdom were very or fairly satisfied with the resolution of postponing or cancellation of their flight. Meanwhile, 45 percent were very dissatisfied with the handling of this situation.
Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023
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Civil Aviation Authority (UK). (January 10, 2024). Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/
Civil Aviation Authority (UK). "Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023." Chart. January 10, 2024. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/
Civil Aviation Authority (UK). (2024). Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/
Civil Aviation Authority (UK). "Satisfaction with Handling of Postponed or Cancelled Flights in The United Kingdom in 2023." Statista, Statista Inc., 10 Jan 2024, https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/
Civil Aviation Authority (UK), Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023 Statista, https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/ (last visited December 30, 2024)
Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023 [Graph], Civil Aviation Authority (UK), January 10, 2024. [Online]. Available: https://www.statista.com/statistics/1185573/satisfaction-delayed-taking-off-after-boarding-aircraft-uk/