Important technology investment areas in organizations worldwide 2020

Published by
Ahmed Sherif,
Jul 7, 2023
The most important technology investments for enterprises and organizations worldwide in 2020 include investments into security and privacy as well as customer experience and engagement, with more than 40 percent of survey respondents selecting the two. Investments into infrastructure/cloud and automation are also highly priortized.

In light of the new reality, what are your top three most important technology investments?

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Release date

September 2020

Region

Worldwide

Survey time period

May to August 2020

Number of respondents

1,428 respondents

Special properties

CIOs and IT leaders across 83 countries

Supplementary notes

Multiple answers were possible; up to three choices.

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Overview

6

Segment: Software and hardware

6

Segment: Services and cloud

5

Segment: Public sector and government

4

Companies: IT vendors

6

Special focus: AI investments

6

Further related statistics

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Statistics

Topics

IT budgets & investmentsCloud computingEnterprise softwareDatabase softwareSecurity software
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