The August 2020 survey revealed that, Russians aged from 18 to 29 years accounted for the largest portion of those willing to change their main banking provider every few months if better service was offered. Respondents over 30 years reported being more loyal to their main financial institution.
Distribution of banking service users changing their financial service provider every few months in Russia in 2020, by age group
Characteristic
Share of banking service users
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Deloitte. (September 1, 2020). Distribution of banking service users changing their financial service provider every few months in Russia in 2020, by age group [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1182162/customers-share-frequently-changing-banks-by-age-russia/
Deloitte. "Distribution of banking service users changing their financial service provider every few months in Russia in 2020, by age group." Chart. September 1, 2020. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1182162/customers-share-frequently-changing-banks-by-age-russia/
Deloitte. (2020). Distribution of banking service users changing their financial service provider every few months in Russia in 2020, by age group. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1182162/customers-share-frequently-changing-banks-by-age-russia/
Deloitte. "Distribution of Banking Service Users Changing Their Financial Service Provider Every Few Months in Russia in 2020, by Age Group." Statista, Statista Inc., 1 Sep 2020, https://www.statista.com/statistics/1182162/customers-share-frequently-changing-banks-by-age-russia/
Deloitte, Distribution of banking service users changing their financial service provider every few months in Russia in 2020, by age group Statista, https://www.statista.com/statistics/1182162/customers-share-frequently-changing-banks-by-age-russia/ (last visited September 01, 2024)
Distribution of banking service users changing their financial service provider every few months in Russia in 2020, by age group [Graph], Deloitte, September 1, 2020. [Online]. Available: https://www.statista.com/statistics/1182162/customers-share-frequently-changing-banks-by-age-russia/
