In 2022, the attack rate on password resets on desktop devices worldwide was 8.5 percent. Money transfers were one of the additional high-risk touchpoints across the digital customer journey. Additionally, detail changes in mobile apps had an attack rate of 0.4 percent in the same timeframe. Transfers and ad listings on mobile apps had the lowest attack rate.
Attack rate at additional high-risk touchpoints across the online customer journey worldwide in 2022
Characteristic
Password resets
Details change
Ad listing
Transfers
Other
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based on source's characteristics; wider industry metrics may vary
Supplementary notes
Attacks in the Digital Identity Network are split by human-initiated attacks, which typically return full digital identity profiling data relating to individual events, and high velocity automated bot attacks.
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LexisNexis. (May 17, 2023). Attack rate at additional high-risk touchpoints across the online customer journey worldwide in 2022 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1182136/attack-rate-additional-touchpoints-online-customer-journey/
LexisNexis. "Attack rate at additional high-risk touchpoints across the online customer journey worldwide in 2022." Chart. May 17, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1182136/attack-rate-additional-touchpoints-online-customer-journey/
LexisNexis. (2023). Attack rate at additional high-risk touchpoints across the online customer journey worldwide in 2022. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1182136/attack-rate-additional-touchpoints-online-customer-journey/
LexisNexis. "Attack Rate at Additional High-risk Touchpoints across The Online Customer Journey Worldwide in 2022." Statista, Statista Inc., 17 May 2023, https://www.statista.com/statistics/1182136/attack-rate-additional-touchpoints-online-customer-journey/
LexisNexis, Attack rate at additional high-risk touchpoints across the online customer journey worldwide in 2022 Statista, https://www.statista.com/statistics/1182136/attack-rate-additional-touchpoints-online-customer-journey/ (last visited July 22, 2024)
Attack rate at additional high-risk touchpoints across the online customer journey worldwide in 2022 [Graph], LexisNexis, May 17, 2023. [Online]. Available: https://www.statista.com/statistics/1182136/attack-rate-additional-touchpoints-online-customer-journey/