Share of users for public services Thailand 2020, by channel

Published by Andreas Walderich, Dec 14, 2022
In 2020, around 65.8 percent of internet users in Thailand used public services via online channel, while 34.2 percent of users used public services offline. Public services in Thailand include welfare and utility services for both households and enterprises.

Share of internet users for using public services in Thailand in 2020, by channel

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Release date

April 2021

Region

Thailand

Survey time period

April to June 2020

Number of respondents

25,844 respondents

Special properties

public services include payment transactions for taxes, water supply, and electricity

Method of interview

Online survey

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