Method of customer history maintenance by health insurance companies India 2019

Published by A. Minhas, Jul 12, 2023
Between September and November 2019, almost 50 percent of health insurance companies used digital systems for customer history maintenance, verification and background check records. About 24 percent of health insurances partially used digital systems for customer history maintenance.

Method of customer history maintenance by health insurance companies in India between September and November 2019

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Release date

February 2020

Region

India

Survey time period

September to November 2019

Number of respondents

Senior stakeholders of 20 health insurance companies

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