Number of DHS digital self service transactions in Australia FY 2017-2019, by service

Published by Statista Research Department, Apr 3, 2024
In 2019, Centrelink customers made a total of 207.4 million digital and online self service transactions, representing an annual increase since 2017. By contrast, just over 20 million digital self service transactions were made with Medicare in 2019.

Number of Centrelink and Medicare digital and online self service transactions in Australia from financial year 2017 to 2019 (in millions)

CharacteristicCentrelinkMedicare
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Statistic: Number of Centrelink and Medicare digital and online self service transactions in Australia from financial year 2017 to 2019 (in millions)

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Release date

February 2020

Region

Australia

Survey time period

financial years 2017 to 2019

Supplementary notes

Australia's financial year runs from July 1 to June 30; for example, financial year 2017 starts on July 1, 2016 and ends on June 30, 2017.

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