E-commerce enterprises' change in service due to COVID-19 in Sweden 2020

Published by
L. Yltävä,
Jul 26, 2023
As of August 2020, Swedish e-commerce businesses became more flexible in their delivery and return alternatives. 19 percent of the investigated enterprises increased the number of delivery options and 16 percent started offering longer delivery times.

E-commerce enterprises' change in service due to COVID-19 in Sweden in 2020

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Release date

September 2020

Region

Sweden

Survey time period

August 3 to 31, 2020

Number of respondents

249 respondents

Special properties

enterprises in the retail sector

Method of interview

Online panel

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