In a survey conducted in 2019 throughout Southeast Asia, 58 percent of the surveyed consumers stated that they would make the shift from traditional banks to non-banks, as their current bank does not advise them correctly on their product needs. Comparatively, for the same survey 22 percent of the surveyed consumers stated they would leave traditional banks in favor of non-banks, as their service is unsatisfactory when it comes to making queries or transactions.
Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019
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BCG. (May 22, 2020). Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/
BCG. "Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019." Chart. May 22, 2020. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/
BCG. (2020). Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/
BCG. "Leading Reasons Consumers Consider Leaving Traditional Banks in Southeast Asia 2019." Statista, Statista Inc., 22 May 2020, https://www.statista.com/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/
BCG, Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019 Statista, https://www.statista.com/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/ (last visited December 22, 2024)
Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019 [Graph], BCG, May 22, 2020. [Online]. Available: https://www.statista.com/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/
