According to a survey conducted in 2020 to analyze the changing consumer sentiments concerning the COVID-19 pandemic in India, 85 percent of the respondents preferred to use contactless modes of payment. Online digital transfers via Unified Payments Interface (UPI) and online wallets were the choice of the majority of consumers.
Preferred mode of payment since the coronavirus (COVID-19) pandemic across India in 2020
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Share of respondents
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KPMG. (July 1, 2020). Preferred mode of payment since the coronavirus (COVID-19) pandemic across India in 2020 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1177663/india-preferred-mode-of-payment-since-covid-19/
KPMG. "Preferred mode of payment since the coronavirus (COVID-19) pandemic across India in 2020." Chart. July 1, 2020. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1177663/india-preferred-mode-of-payment-since-covid-19/
KPMG. (2020). Preferred mode of payment since the coronavirus (COVID-19) pandemic across India in 2020. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1177663/india-preferred-mode-of-payment-since-covid-19/
KPMG. "Preferred Mode of Payment since The Coronavirus (Covid-19) Pandemic across India in 2020." Statista, Statista Inc., 1 Jul 2020, https://www.statista.com/statistics/1177663/india-preferred-mode-of-payment-since-covid-19/
KPMG, Preferred mode of payment since the coronavirus (COVID-19) pandemic across India in 2020 Statista, https://www.statista.com/statistics/1177663/india-preferred-mode-of-payment-since-covid-19/ (last visited July 22, 2024)
Preferred mode of payment since the coronavirus (COVID-19) pandemic across India in 2020 [Graph], KPMG, July 1, 2020. [Online]. Available: https://www.statista.com/statistics/1177663/india-preferred-mode-of-payment-since-covid-19/