According to a survey on the main factors influencing e-commerce purchase decisions conducted in Indonesia in 2020, 77 percent of respondents said that the ease of use was the most important factor influencing their e-commerce purchases. The increasing number of internet users in Indonesia and the convenience of online shopping, among others, have been fueling the growth of the e-commerce industry in the country.
Leading factors influencing consumers' decisions to make e-commerce purchases in Indonesia as of June 2020
The question was (as translated from Bahasa Indonesia).: "From the following options, choose ten main factors to take into consideration in choosing an e-commerce platform?"
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
JakPat. (July 27, 2020). Leading factors influencing consumers' decisions to make e-commerce purchases in Indonesia as of June 2020 [Graph]. In Statista. Retrieved November 24, 2024, from https://www.statista.com/statistics/1177638/indonesia-factors-for-choosing-to-use-e-commerce/
JakPat. "Leading factors influencing consumers' decisions to make e-commerce purchases in Indonesia as of June 2020." Chart. July 27, 2020. Statista. Accessed November 24, 2024. https://www.statista.com/statistics/1177638/indonesia-factors-for-choosing-to-use-e-commerce/
JakPat. (2020). Leading factors influencing consumers' decisions to make e-commerce purchases in Indonesia as of June 2020. Statista. Statista Inc.. Accessed: November 24, 2024. https://www.statista.com/statistics/1177638/indonesia-factors-for-choosing-to-use-e-commerce/
JakPat. "Leading Factors Influencing Consumers' Decisions to Make E-commerce Purchases in Indonesia as of June 2020." Statista, Statista Inc., 27 Jul 2020, https://www.statista.com/statistics/1177638/indonesia-factors-for-choosing-to-use-e-commerce/
JakPat, Leading factors influencing consumers' decisions to make e-commerce purchases in Indonesia as of June 2020 Statista, https://www.statista.com/statistics/1177638/indonesia-factors-for-choosing-to-use-e-commerce/ (last visited November 24, 2024)
Leading factors influencing consumers' decisions to make e-commerce purchases in Indonesia as of June 2020 [Graph], JakPat, July 27, 2020. [Online]. Available: https://www.statista.com/statistics/1177638/indonesia-factors-for-choosing-to-use-e-commerce/