According to 2019 research conducted with consumers in the United Kingdom (UK), a quarter of millennials (those aged between 25-34 years) were penalized for failing to return their online purchases within the allowed deadline. Another 22 percent of those polled in the study were penalized due to returning their online orders without the right packaging.
Share of reasons consumers aged 25-34 were penalized for when returning e-commerce orders in the United Kingdom (UK) in 2019
Characteristic
Proportion of consumers who agreed
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Barclaycard. (May 15, 2019). Share of reasons consumers aged 25-34 were penalized for when returning e-commerce orders in the United Kingdom (UK) in 2019 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1175527/online-returns-penalized-consumers-united-kingdom/
Barclaycard. "Share of reasons consumers aged 25-34 were penalized for when returning e-commerce orders in the United Kingdom (UK) in 2019." Chart. May 15, 2019. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1175527/online-returns-penalized-consumers-united-kingdom/
Barclaycard. (2019). Share of reasons consumers aged 25-34 were penalized for when returning e-commerce orders in the United Kingdom (UK) in 2019. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1175527/online-returns-penalized-consumers-united-kingdom/
Barclaycard. "Share of Reasons Consumers Aged 25-34 Were Penalized for When Returning E-commerce Orders in The United Kingdom (Uk) in 2019." Statista, Statista Inc., 15 May 2019, https://www.statista.com/statistics/1175527/online-returns-penalized-consumers-united-kingdom/
Barclaycard, Share of reasons consumers aged 25-34 were penalized for when returning e-commerce orders in the United Kingdom (UK) in 2019 Statista, https://www.statista.com/statistics/1175527/online-returns-penalized-consumers-united-kingdom/ (last visited August 24, 2024)
Share of reasons consumers aged 25-34 were penalized for when returning e-commerce orders in the United Kingdom (UK) in 2019 [Graph], Barclaycard, May 15, 2019. [Online]. Available: https://www.statista.com/statistics/1175527/online-returns-penalized-consumers-united-kingdom/