The majority of German online shoppers answering a survey in 2021 agreed on the fact that online retailers are mostly responsible for sustainable and climate-friendly online retail. The most popular measure believed to be effective was related to packaging used for delivery. Indeed, 92 percent of respondents suggested that online retailers should combine multiple products into one package.
Perceived responsibilities of online retailers in fighting climate change in Germany in 2021
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Perceived responsibilities of online retailers in fighting climate change in Germany in 2021
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online shoppers who fully agreed or tended to agree
Supplementary notes
Survey question: "Which of the following statements do you agree or disagree with?"
In German: "Welchen der folgenden Aussagen stimmen Sie zu bzw. nicht zu?"
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Bitkom. (November 18, 2021). Perceived responsibilities of online retailers in fighting climate change in Germany in 2021 [Graph]. In Statista. Retrieved March 13, 2025, from https://www.statista.com/statistics/1175192/online-retailers-responsibility-to-fight-climate-change-germany/
Bitkom. "Perceived responsibilities of online retailers in fighting climate change in Germany in 2021." Chart. November 18, 2021. Statista. Accessed March 13, 2025. https://www.statista.com/statistics/1175192/online-retailers-responsibility-to-fight-climate-change-germany/
Bitkom. (2021). Perceived responsibilities of online retailers in fighting climate change in Germany in 2021. Statista. Statista Inc.. Accessed: March 13, 2025. https://www.statista.com/statistics/1175192/online-retailers-responsibility-to-fight-climate-change-germany/
Bitkom. "Perceived Responsibilities of Online Retailers in Fighting Climate Change in Germany in 2021." Statista, Statista Inc., 18 Nov 2021, https://www.statista.com/statistics/1175192/online-retailers-responsibility-to-fight-climate-change-germany/
Bitkom, Perceived responsibilities of online retailers in fighting climate change in Germany in 2021 Statista, https://www.statista.com/statistics/1175192/online-retailers-responsibility-to-fight-climate-change-germany/ (last visited March 13, 2025)
Perceived responsibilities of online retailers in fighting climate change in Germany in 2021 [Graph], Bitkom, November 18, 2021. [Online]. Available: https://www.statista.com/statistics/1175192/online-retailers-responsibility-to-fight-climate-change-germany/
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