Poll on factors making a webshop or online retailer reliable in Hungary 2020

Published by Flora Medve, Dec 10, 2024
In 2020, Hungarian e-commerce customers found positive reviews the most important factor that made them trust a webshop or an online retailer. Finding real contact information and getting questions answered proved to be the second most crucial factor, accounting for almost 60 percent of the responses.

What makes you trust a webshop or an online retailer?

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Release date

2020

Region

Hungary

Survey time period

2020

Number of respondents

300 respondents

Special properties

People who shop online at least monthly

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Overview

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Segments

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