Global e-commerce companies planning to implement AI chatbots 2020

Share of e-commerce companies worldwide planning on implementing AI chatbots in 2020

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Release date

September 2020

Region

Worldwide

Survey time period

October 2019

Number of respondents

158 respondents

Special properties

e-commerce decision-makers

Supplementary notes

Original question: Will you implement AI chatbot(s) in 2020?

Values may not add up to 100 percent due to rounding.

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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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