An October 2020 survey of e-commerce decision makers in North America and Europe revealed that only nine percent of e-commerce companies were very satisfied with their site-search. Four in ten respondents had a neutral opinion, while 28 percent of them declared to be satisfied.
Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020
Characteristic
Share of respondents
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SearchNode. (July 11, 2021). Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/
SearchNode. "Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020." Chart. July 11, 2021. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/
SearchNode. (2021). Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/
SearchNode. "Level of Satisfaction with Site Search According to E-commerce Decision Makers in North America and Europe in 2020." Statista, Statista Inc., 11 Jul 2021, https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/
SearchNode, Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020 Statista, https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/ (last visited August 24, 2024)
Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020 [Graph], SearchNode, July 11, 2021. [Online]. Available: https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/
