An October 2020 survey of e-commerce decision makers in North America and Europe revealed that only nine percent of e-commerce companies were very satisfied with their site-search. Four in ten respondents had a neutral opinion, while 28 percent of them declared to be satisfied.
Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
SearchNode. (July 11, 2021). Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/
SearchNode. "Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020." Chart. July 11, 2021. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/
SearchNode. (2021). Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/
SearchNode. "Level of Satisfaction with Site Search According to E-commerce Decision Makers in North America and Europe in 2020." Statista, Statista Inc., 11 Jul 2021, https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/
SearchNode, Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020 Statista, https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/ (last visited December 21, 2024)
Level of satisfaction with site search according to e-commerce decision makers in North America and Europe in 2020 [Graph], SearchNode, July 11, 2021. [Online]. Available: https://www.statista.com/statistics/1174210/satisfaction-site-search-in-house-third-party-ecommerce-companies/
