Most common site search solutions in e-commerce companies 2020

Published by
Stephanie Chevalier,
Mar 15, 2023
An October 2020 survey of e-commerce decision makers in Europe and North America revealed that only 16 percent of global e-commerce companies developed their site search in-house. More than 50 percent of the businesses surveyed used a third-party service provider for their site search, the most common solution by far.

Most common implementation of site search according to e-commerce companies in North America and Europe in 2020

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Release date

July 2021

Region

North America, Europe

Survey time period

October 2020

Number of respondents

100 e-commerce decision-makers

Supplementary notes

Original question: 'How do you deal with site-search?'

Values may not add up to 100 percent due to rounding.

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