As of July 2022, the monthly average message traffic via chatbots in Brazil amounted to 4.5 billion messages, including text and voice messages. This number is double the 2.2. billion monthly messages registered in 2020, when the traffic also doubled from 2019.
Monthly average message traffic via chatbots in Brazil from 2017 to 2022
(in billions)
94 companies that developed bots and/or tools for bots development*
Special properties
Including text and voice messages
Method of interview
Online survey
Supplementary notes
* Number of respondents in 2022.
Question: "Summing all of the bots created by your company or with your platform and are currently in activity, what is the average monthly volume of messaging traffic passing through them?"
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Mobile Time, & Opinion Box. (August 10, 2022). Monthly average message traffic via chatbots in Brazil from 2017 to 2022 (in billions) [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/1173360/brazil-volume-chatbots/
Mobile Time, und Opinion Box. "Monthly average message traffic via chatbots in Brazil from 2017 to 2022 (in billions)." Chart. August 10, 2022. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/1173360/brazil-volume-chatbots/
Mobile Time, Opinion Box. (2022). Monthly average message traffic via chatbots in Brazil from 2017 to 2022 (in billions). Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/1173360/brazil-volume-chatbots/
Mobile Time, and Opinion Box. "Monthly Average Message Traffic via Chatbots in Brazil from 2017 to 2022 (in Billions)." Statista, Statista Inc., 10 Aug 2022, https://www.statista.com/statistics/1173360/brazil-volume-chatbots/
Mobile Time & Opinion Box, Monthly average message traffic via chatbots in Brazil from 2017 to 2022 (in billions) Statista, https://www.statista.com/statistics/1173360/brazil-volume-chatbots/ (last visited December 19, 2024)
Monthly average message traffic via chatbots in Brazil from 2017 to 2022 (in billions) [Graph], Mobile Time, & Opinion Box, August 10, 2022. [Online]. Available: https://www.statista.com/statistics/1173360/brazil-volume-chatbots/
