According to a 2019 survey conducted in the United Kingdom (UK), when it comes to deciding on a website/retailer for online shopping, 70 percent of consumers stated that being able to select the day and exact timeslot in advance of the delivery had a positive impact on their choice.
"Would the ability to select the day and exact 1-hour window/timeslot in advance of your delivery make you more likely to purchase from a website/retailer?"
Characteristic
Share of e-shoppers
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ordered physical goods online since January 2019 and then received a parcel.
Method of interview
Online interview
Supplementary notes
* Across 21 European countries (Austria, Belgium, Croatia, Czech Republic, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, UK) and Russia. Between 800 and 1,515 participants were interviewed per country.
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DPD. (February 10, 2020). "Would the ability to select the day and exact 1-hour window/timeslot in advance of your delivery make you more likely to purchase from a website/retailer?" [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1172592/importance-of-online-shopping-delivery-time-choice-in-the-united-kingdom/
DPD. ""Would the ability to select the day and exact 1-hour window/timeslot in advance of your delivery make you more likely to purchase from a website/retailer?"." Chart. February 10, 2020. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1172592/importance-of-online-shopping-delivery-time-choice-in-the-united-kingdom/
DPD. (2020). "Would the ability to select the day and exact 1-hour window/timeslot in advance of your delivery make you more likely to purchase from a website/retailer?". Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1172592/importance-of-online-shopping-delivery-time-choice-in-the-united-kingdom/
DPD. ""Would The Ability to Select The Day and Exact 1-hour Window/Timeslot in Advance of Your Delivery Make You More Likely to Purchase from a Website/Retailer?"." Statista, Statista Inc., 10 Feb 2020, https://www.statista.com/statistics/1172592/importance-of-online-shopping-delivery-time-choice-in-the-united-kingdom/
DPD, "Would the ability to select the day and exact 1-hour window/timeslot in advance of your delivery make you more likely to purchase from a website/retailer?" Statista, https://www.statista.com/statistics/1172592/importance-of-online-shopping-delivery-time-choice-in-the-united-kingdom/ (last visited August 24, 2024)
"Would the ability to select the day and exact 1-hour window/timeslot in advance of your delivery make you more likely to purchase from a website/retailer?" [Graph], DPD, February 10, 2020. [Online]. Available: https://www.statista.com/statistics/1172592/importance-of-online-shopping-delivery-time-choice-in-the-united-kingdom/