Customer needs for improved health insurance products India 2020 by feature

Published by A. Minhas, Jul 12, 2023
In a survey conducted in 2020 in India, the share of respondents who expressed a need for improvements in insurance features such as cashless facility and range of illnesses covered were the highest with 43 and 41 percent respectively. Some of the other features on the list for potential for improvement were affordable premium amounts with wider coverage on ailments along with relaxation of pre-existing illnesses.

Customers needs for improved health insurance products in India in 2020, by feature

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Release date

August 2020

Region

India

Survey time period

2020

Number of respondents

1000+

Age group

28-45

Supplementary notes

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