Communication channels for health insurance service India

Published by A. Minhas, Jul 12, 2023
In a survey conducted in 2019 in India, the share of respondents who used a digital communication channel for health insurance services was almost 50 percent. Comparatively, only one percent of the respondents used letters as a channel.

Communication channels for health insurance service in India in 2019

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Release date

August 2020

Region

India

Survey time period

2019

Number of respondents

1000+

Age group

28-45

Supplementary notes

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