In a survey conducted in 2019 in India, the share of respondents who used a digital communication channel for health insurance services was almost 50 percent. Comparatively, only one percent of the respondents used letters as a channel.
Communication channels for health insurance service in India in 2019
Characteristic
Share of respondents
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PwC. (August 18, 2020). Communication channels for health insurance service in India in 2019 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1172150/india-communication-channels-for-health-insurance-service/
PwC. "Communication channels for health insurance service in India in 2019." Chart. August 18, 2020. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1172150/india-communication-channels-for-health-insurance-service/
PwC. (2020). Communication channels for health insurance service in India in 2019. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1172150/india-communication-channels-for-health-insurance-service/
PwC. "Communication Channels for Health Insurance Service in India in 2019." Statista, Statista Inc., 18 Aug 2020, https://www.statista.com/statistics/1172150/india-communication-channels-for-health-insurance-service/
PwC, Communication channels for health insurance service in India in 2019 Statista, https://www.statista.com/statistics/1172150/india-communication-channels-for-health-insurance-service/ (last visited August 25, 2024)
Communication channels for health insurance service in India in 2019 [Graph], PwC, August 18, 2020. [Online]. Available: https://www.statista.com/statistics/1172150/india-communication-channels-for-health-insurance-service/