In a survey conducted in 2020, over 50 percent of health insurance policy holders reported the need for an improved mode of digital communication and transactions when it came to medical tests. By contrast, only 30 percent of the respondents felt any need for improvement during the process touchpoint of the application process.
Health insurance policy holders who feel the need for improved digital communication in India in 2020, by type
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PwC. (August 18, 2020). Health insurance policy holders who feel the need for improved digital communication in India in 2020, by type [Graph]. In Statista. Retrieved November 03, 2024, from https://www.statista.com/statistics/1172116/india-policy-holders-who-feel-the-need-for-improved-digital-communication/
PwC. "Health insurance policy holders who feel the need for improved digital communication in India in 2020, by type." Chart. August 18, 2020. Statista. Accessed November 03, 2024. https://www.statista.com/statistics/1172116/india-policy-holders-who-feel-the-need-for-improved-digital-communication/
PwC. (2020). Health insurance policy holders who feel the need for improved digital communication in India in 2020, by type. Statista. Statista Inc.. Accessed: November 03, 2024. https://www.statista.com/statistics/1172116/india-policy-holders-who-feel-the-need-for-improved-digital-communication/
PwC. "Health Insurance Policy Holders Who Feel The Need for Improved Digital Communication in India in 2020, by Type." Statista, Statista Inc., 18 Aug 2020, https://www.statista.com/statistics/1172116/india-policy-holders-who-feel-the-need-for-improved-digital-communication/
PwC, Health insurance policy holders who feel the need for improved digital communication in India in 2020, by type Statista, https://www.statista.com/statistics/1172116/india-policy-holders-who-feel-the-need-for-improved-digital-communication/ (last visited November 03, 2024)
Health insurance policy holders who feel the need for improved digital communication in India in 2020, by type [Graph], PwC, August 18, 2020. [Online]. Available: https://www.statista.com/statistics/1172116/india-policy-holders-who-feel-the-need-for-improved-digital-communication/
