There are a variety of ways that a traveler can book an overnight stay at a hotel, including via an online travel agency (OTA), brick-and-mortar travel agency, or directly with the hotel itself. According to the source, bookings made directly with the hotel declined from 2013 to 2019 in all European countries shown. Austria was the country with the highest share of direct hotel bookings in 2019, with 61.5 percent of bookings made this way.
Share of overnight bookings made directly with hotels in selected European countries in 2013 and 2019
*Data for the whole study was based on observations from 2,839 European hotels (2,156 respondents from individual hotels collected through an online survey with 24 countries. Five countries (Italy, Germany, Switzerland, Greece, Sweden) had more than 100 responses each, providing around 80 percent of the total sample responses. In four countries (Germany, Croatia, Finland, Hungary) aggregated information from eight hotel chains provided data covering 683 properties.
Direct bookings include bookings made via phone, mail, fax, walk-in, email, and real-time bookings with the hotels own website.
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HOTREC. (July 16, 2020). Share of overnight bookings made directly with hotels in selected European countries in 2013 and 2019 [Graph]. In Statista. Retrieved December 04, 2024, from https://www.statista.com/statistics/1171699/direct-booking-share-of-hotels-in-european-countries/
HOTREC. "Share of overnight bookings made directly with hotels in selected European countries in 2013 and 2019 ." Chart. July 16, 2020. Statista. Accessed December 04, 2024. https://www.statista.com/statistics/1171699/direct-booking-share-of-hotels-in-european-countries/
HOTREC. (2020). Share of overnight bookings made directly with hotels in selected European countries in 2013 and 2019 . Statista. Statista Inc.. Accessed: December 04, 2024. https://www.statista.com/statistics/1171699/direct-booking-share-of-hotels-in-european-countries/
HOTREC. "Share of Overnight Bookings Made Directly with Hotels in Selected European Countries in 2013 and 2019 ." Statista, Statista Inc., 16 Jul 2020, https://www.statista.com/statistics/1171699/direct-booking-share-of-hotels-in-european-countries/
HOTREC, Share of overnight bookings made directly with hotels in selected European countries in 2013 and 2019 Statista, https://www.statista.com/statistics/1171699/direct-booking-share-of-hotels-in-european-countries/ (last visited December 04, 2024)
Share of overnight bookings made directly with hotels in selected European countries in 2013 and 2019 [Graph], HOTREC, July 16, 2020. [Online]. Available: https://www.statista.com/statistics/1171699/direct-booking-share-of-hotels-in-european-countries/