During a 2021 survey, over 60 percent of respondents rated NetJet's charter services as excellent, thus making NetJet the highest ranked charter, jet card provider and membership club. On the other hand, Wheels Up received the lowest ranking among these providers.
Satisfaction of private fliers from charter, jet card providers and membership clubs services in 2021
Characteristic
Excellent
Very good
Average
Fair or poor
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respondents who used a charter operator, jet card or membership club in the past three years.
Supplementary notes
Age, number of respondents, and type of survey were not stated by the source.
Some values may not add up to 100 percent due to rounding.
* Includes XO
** Includes Delta Private Jets and Travel Management Company.
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Business Jet Traveler. (September 30, 2021). Satisfaction of private fliers from charter, jet card providers and membership clubs services in 2021 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1171563/satisfaction-charter-jet-card-providers-membership-clubs-worldwide/
Business Jet Traveler. "Satisfaction of private fliers from charter, jet card providers and membership clubs services in 2021." Chart. September 30, 2021. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1171563/satisfaction-charter-jet-card-providers-membership-clubs-worldwide/
Business Jet Traveler. (2021). Satisfaction of private fliers from charter, jet card providers and membership clubs services in 2021. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1171563/satisfaction-charter-jet-card-providers-membership-clubs-worldwide/
Business Jet Traveler. "Satisfaction of Private Fliers from Charter, Jet Card Providers and Membership Clubs Services in 2021." Statista, Statista Inc., 30 Sep 2021, https://www.statista.com/statistics/1171563/satisfaction-charter-jet-card-providers-membership-clubs-worldwide/
Business Jet Traveler, Satisfaction of private fliers from charter, jet card providers and membership clubs services in 2021 Statista, https://www.statista.com/statistics/1171563/satisfaction-charter-jet-card-providers-membership-clubs-worldwide/ (last visited August 24, 2024)
Satisfaction of private fliers from charter, jet card providers and membership clubs services in 2021 [Graph], Business Jet Traveler, September 30, 2021. [Online]. Available: https://www.statista.com/statistics/1171563/satisfaction-charter-jet-card-providers-membership-clubs-worldwide/