Leading mobile banking applications in China Q1 2020, based on average daily users
In the first quarter of 2020, the Industrial and Commercial Bank of China (ICBC) had and average of 8.74 million daily active users on their mobile banking application. As a response to the outbreak of COVID-19, the China Banking and Insurance Regulatory Commission urged Chinese banks to enhance their online services. In the first quarter of 2020, the number of online banking users in China increased by 3.6 percent reaching 421 million users.