The Welsh city Cardiff and the Scottish city Glasgow ranked highest among U.K. cities by error score of smart speakers in 2020. Welsh and Scottish dialects seemed to be the hardest to understand by digital assistants, with a score of 82 in Cardiff and 77 in Glasgow.
Error score of smart speakers understanding selected accents in the United Kingdom in 2020, by city
The source adds the following information regarding methodology: " Locals in each area recorded asking their voice assistant 10 questions. The resulting voice clarity rating out of 10 was then scored were combined with the number of times a month people in those cities searched for “why doesn’t Alexa/Google understand me?” on Google every month to create the final score, with lower scores indicating better understanding. "
High error score (61+)
Medium error score (31-60)
Low error score (0-30)
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uSwitch, & Voicebot.ai. (July 20, 2020). Error score of smart speakers understanding selected accents in the United Kingdom in 2020, by city [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1170619/error-score-of-smart-speakers-understanding-accents-in-the-uk-by-city/
uSwitch, und Voicebot.ai. "Error score of smart speakers understanding selected accents in the United Kingdom in 2020, by city." Chart. July 20, 2020. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1170619/error-score-of-smart-speakers-understanding-accents-in-the-uk-by-city/
uSwitch, Voicebot.ai. (2020). Error score of smart speakers understanding selected accents in the United Kingdom in 2020, by city. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1170619/error-score-of-smart-speakers-understanding-accents-in-the-uk-by-city/
uSwitch, and Voicebot.ai. "Error Score of Smart Speakers Understanding Selected Accents in The United Kingdom in 2020, by City." Statista, Statista Inc., 20 Jul 2020, https://www.statista.com/statistics/1170619/error-score-of-smart-speakers-understanding-accents-in-the-uk-by-city/
uSwitch & Voicebot.ai, Error score of smart speakers understanding selected accents in the United Kingdom in 2020, by city Statista, https://www.statista.com/statistics/1170619/error-score-of-smart-speakers-understanding-accents-in-the-uk-by-city/ (last visited December 22, 2024)
Error score of smart speakers understanding selected accents in the United Kingdom in 2020, by city [Graph], uSwitch, & Voicebot.ai, July 20, 2020. [Online]. Available: https://www.statista.com/statistics/1170619/error-score-of-smart-speakers-understanding-accents-in-the-uk-by-city/
