Impact of digital tools in the French insurance sector on the number of advisors 2017
The development of new digital tools in the French insurance sector over the last few years has enabled customers to accomplish certain tasks by themselves that were previously performed by advisors. It therefore seems logical to expect, to a certain extent, a reduction in the number of insurance advisors. However, while 40 percent of the respondents believed that they would not reduce their numbers, for almost a quarter of them, the number of advisors would be reduced in both front and back offices.
