In 2019, some 83 percent of passengers were satisfied with their last rail jouney in the United Kingdom. Since 2000, passenger satisfaction on the general UK railroad network has fluctuated, with its lowest rating received in 2001 and its peak rating of 84 percent recorded in 2011. Since 2010, passenger satisfaction has oscillated above 80 percent.
Share of passengers satisfied with their last rail journey in the United Kingdom between the spring of 2000 and 2019*
Characteristic
Passenger satisfaction rate
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Department for Transport (UK). (December 17, 2019). Share of passengers satisfied with their last rail journey in the United Kingdom between the spring of 2000 and 2019* [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1169395/passenger-satisfaction-with-uk-rail-journeys/
Department for Transport (UK). "Share of passengers satisfied with their last rail journey in the United Kingdom between the spring of 2000 and 2019*." Chart. December 17, 2019. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1169395/passenger-satisfaction-with-uk-rail-journeys/
Department for Transport (UK). (2019). Share of passengers satisfied with their last rail journey in the United Kingdom between the spring of 2000 and 2019*. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1169395/passenger-satisfaction-with-uk-rail-journeys/
Department for Transport (UK). "Share of Passengers Satisfied with Their Last Rail Journey in The United Kingdom between The Spring of 2000 and 2019*." Statista, Statista Inc., 17 Dec 2019, https://www.statista.com/statistics/1169395/passenger-satisfaction-with-uk-rail-journeys/
Department for Transport (UK), Share of passengers satisfied with their last rail journey in the United Kingdom between the spring of 2000 and 2019* Statista, https://www.statista.com/statistics/1169395/passenger-satisfaction-with-uk-rail-journeys/ (last visited August 24, 2024)
Share of passengers satisfied with their last rail journey in the United Kingdom between the spring of 2000 and 2019* [Graph], Department for Transport (UK), December 17, 2019. [Online]. Available: https://www.statista.com/statistics/1169395/passenger-satisfaction-with-uk-rail-journeys/