Of the surveyed healthcare organizations that reported offering a patient portal, 98 percent included access to test results and visit summaries via the portal. This statistic shows the share of U.S. healthcare organizations that reported offering select clinical communication abilities through a patient portal as of 2019.
Percentage of U.S. healthcare organizations offering select clinical communication abilities through a patient portal as of 2019
Characteristic
Percentage of organizations
Access test results
98%
Access visit summaries
98%
Access discharge instructions
95%
Securely message care team
91%
Access patient information
88%
Access immunization records
86%
Access bill payment/status
82%
Access prescription-renewal request tool
82%
Share hospital admissions information with another provider
80%
Access electronic copy of medical record
75%
Access patient information in non-English language(s)
74%
Access self-scheduling tools for appointments and reminders
72%
Automatically add medical history elements to EHR
67%
Access family or care team education
65%
Complete questionnaires that can be added directly to EHR
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CHIME. (September 17, 2019). Percentage of U.S. healthcare organizations offering select clinical communication abilities through a patient portal as of 2019 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1167871/healthcare-organization-patient-portal-abilities-by-reason-us/
CHIME. "Percentage of U.S. healthcare organizations offering select clinical communication abilities through a patient portal as of 2019." Chart. September 17, 2019. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1167871/healthcare-organization-patient-portal-abilities-by-reason-us/
CHIME. (2019). Percentage of U.S. healthcare organizations offering select clinical communication abilities through a patient portal as of 2019. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1167871/healthcare-organization-patient-portal-abilities-by-reason-us/
CHIME. "Percentage of U.S. Healthcare Organizations Offering Select Clinical Communication Abilities through a Patient Portal as of 2019." Statista, Statista Inc., 17 Sep 2019, https://www.statista.com/statistics/1167871/healthcare-organization-patient-portal-abilities-by-reason-us/
CHIME, Percentage of U.S. healthcare organizations offering select clinical communication abilities through a patient portal as of 2019 Statista, https://www.statista.com/statistics/1167871/healthcare-organization-patient-portal-abilities-by-reason-us/ (last visited December 21, 2024)
Percentage of U.S. healthcare organizations offering select clinical communication abilities through a patient portal as of 2019 [Graph], CHIME, September 17, 2019. [Online]. Available: https://www.statista.com/statistics/1167871/healthcare-organization-patient-portal-abilities-by-reason-us/
