Consumer reasons against buying medications online in Russia 2019

Published by Statista Research Department, May 3, 2021
The main reason why Russian consumers were hesitant to purchase medications online was the fear to get fake products. Furthermore, from October to December 2019, approximately one third of respondents were concerned with difficulties related to returns of pharmaceuticals purchased on the internet.

Reasons against purchasing medications on the internet in Russia in 4th quarter 2019

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Sources

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Release date

April 2020

Region

Russia

Survey time period

Q4 2019

Number of respondents

5,540 respondents

Special properties

Consumers who are not ready to purchase medications online

Supplementary notes

The survey was conducted in 47 cities of Russia.

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