During a 2020 survey, 31 percent of small and medium-sized enterprises reported experiencing lost post from Royal Mail. The same survey revealed that only six percent of respondents experienced a wrong mail delivery.
Small and medium-sized enterprises' problems with Royal Mail's service in 2020
Characteristic
Share of respondents
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Ofcom. (November 26, 2020). Small and medium-sized enterprises' problems with Royal Mail's service in 2020 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1166072/problems-sme-postal-services-royal-mail/
Ofcom. "Small and medium-sized enterprises' problems with Royal Mail's service in 2020." Chart. November 26, 2020. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1166072/problems-sme-postal-services-royal-mail/
Ofcom. (2020). Small and medium-sized enterprises' problems with Royal Mail's service in 2020. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1166072/problems-sme-postal-services-royal-mail/
Ofcom. "Small and Medium-sized Enterprises' Problems with Royal Mail's Service in 2020." Statista, Statista Inc., 26 Nov 2020, https://www.statista.com/statistics/1166072/problems-sme-postal-services-royal-mail/
Ofcom, Small and medium-sized enterprises' problems with Royal Mail's service in 2020 Statista, https://www.statista.com/statistics/1166072/problems-sme-postal-services-royal-mail/ (last visited July 22, 2024)
Small and medium-sized enterprises' problems with Royal Mail's service in 2020 [Graph], Ofcom, November 26, 2020. [Online]. Available: https://www.statista.com/statistics/1166072/problems-sme-postal-services-royal-mail/