During a 2022 survey, 88 percent of small and medium-sized enterprises (SMEs) were satisfied with Royal Mail delivering their items intact or undamaged. The same survey around revealed that SMEs' were somewhat satisfied with Royal Mail's price of postage.
Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2022
Characteristic
2020-2021
2021-2022
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Ofcom. (December 8, 2021). Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2022 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/
Ofcom. "Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2022." Chart. December 8, 2021. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/
Ofcom. (2021). Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2022. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/
Ofcom. "Satisfaction of Small and Medium-sized Enterprises with Specific Aspects of Royal Mail's Service in 2022." Statista, Statista Inc., 8 Dec 2021, https://www.statista.com/statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/
Ofcom, Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2022 Statista, https://www.statista.com/statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/ (last visited August 25, 2024)
Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2022 [Graph], Ofcom, December 8, 2021. [Online]. Available: https://www.statista.com/statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/