In a survey conducted in 2022, 37 percent of residential consumers stated that misdelivered mail was one of the major problems for them with Royal Mail. The same survey revealed that 31 percent of people find delayed mail as a significant inconvenience.
Residential consumers' problems with Royal Mail's services in the UK in 2022
Characteristic
2020-2021
2021-2022
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Ofcom. (December 8, 2021). Residential consumers' problems with Royal Mail's services in the UK in 2022 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1166069/problems-consumers-royal-mail-united-kingdom/
Ofcom. "Residential consumers' problems with Royal Mail's services in the UK in 2022." Chart. December 8, 2021. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1166069/problems-consumers-royal-mail-united-kingdom/
Ofcom. (2021). Residential consumers' problems with Royal Mail's services in the UK in 2022. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1166069/problems-consumers-royal-mail-united-kingdom/
Ofcom. "Residential Consumers' Problems with Royal Mail's Services in The Uk in 2022." Statista, Statista Inc., 8 Dec 2021, https://www.statista.com/statistics/1166069/problems-consumers-royal-mail-united-kingdom/
Ofcom, Residential consumers' problems with Royal Mail's services in the UK in 2022 Statista, https://www.statista.com/statistics/1166069/problems-consumers-royal-mail-united-kingdom/ (last visited August 25, 2024)
Residential consumers' problems with Royal Mail's services in the UK in 2022 [Graph], Ofcom, December 8, 2021. [Online]. Available: https://www.statista.com/statistics/1166069/problems-consumers-royal-mail-united-kingdom/