During a 2021 survey, roughly 41 percent of small and medium-sized enterprises who used postal services in the UK stated that they were very satisfied with Royal Mail postal services. The same survey around revealed that 13 percent of customers from SMEs were neither satisfied nor dissatisfied with other providers.
Satisfaction of small and medium-sized enterprises (SMEs) with postal services in the UK in 2021, by provider
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Ofcom. (December 8, 2021). Satisfaction of small and medium-sized enterprises (SMEs) with postal services in the UK in 2021, by provider [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/
Ofcom. "Satisfaction of small and medium-sized enterprises (SMEs) with postal services in the UK in 2021, by provider." Chart. December 8, 2021. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/
Ofcom. (2021). Satisfaction of small and medium-sized enterprises (SMEs) with postal services in the UK in 2021, by provider. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/
Ofcom. "Satisfaction of Small and Medium-sized Enterprises (Smes) with Postal Services in The Uk in 2021, by Provider." Statista, Statista Inc., 8 Dec 2021, https://www.statista.com/statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/
Ofcom, Satisfaction of small and medium-sized enterprises (SMEs) with postal services in the UK in 2021, by provider Statista, https://www.statista.com/statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/ (last visited December 22, 2024)
Satisfaction of small and medium-sized enterprises (SMEs) with postal services in the UK in 2021, by provider [Graph], Ofcom, December 8, 2021. [Online]. Available: https://www.statista.com/statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/