In a survey conducted in 2021, roughly 50 percent of residential consumers stated that they were fairly satisfied with postal services in the UK. The same survey revealed that very few people were very dissatisfied from the service quality of postal organizations.
Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021
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Share of respondents
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Type of survey and age of respondents were not stated by the source.
Original question: "How would you rate your overall satisfaction with postal services? (ALL providers)”
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Ofcom. (December 8, 2021). Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021 [Graph]. In Statista. Retrieved July 03, 2024, from https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom. "Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021." Chart. December 8, 2021. Statista. Accessed July 03, 2024. https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom. (2021). Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021. Statista. Statista Inc.. Accessed: July 03, 2024. https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom. "Residential Consumers Satisfaction with Postal Services in The United Kingdom (Uk) in 2021." Statista, Statista Inc., 8 Dec 2021, https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/
Ofcom, Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021 Statista, https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/ (last visited July 03, 2024)
Residential consumers satisfaction with postal services in the United Kingdom (UK) in 2021 [Graph], Ofcom, December 8, 2021. [Online]. Available: https://www.statista.com/statistics/1166019/satisfaction-consumers-postal-services-united-kingdom/