Trust of the French in automated solutions when choosing a provident insurance 2019

Published by Jennifer Rudden, Dec 7, 2024
With the development of the French Insurtech market over the last few years, new automated solutions can now be offered to people wishing to subscribe to an insurance policy. For example, it is possible for people in France to take out a provident insurance policy via fully robotized solutions. Although most French people did not trust these new solutions offered by Insurtech, more than a third of the respondents considered these innovations to be trustworthy when it came to underwriting a provident insurance policy.

To what extent do you think that advice from fully robotized solutions for underwriting a provident insurance policy is trustworthy?

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Source

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Release date

February 2020

Region

France

Survey time period

November 29 to December 16, 2019

Number of respondents

2,000 respondents

Age group

18-70 years

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

The source adds the following information: "Each service is tested by 1,000 respondents representative of the French population."

This question was phrased by the source as follows: "Dans quelle mesure faites-vous confiance aux conseils de solutions entièrement robotisées pour souscrire aux produits suivants ?"

The source does not provide any information regarding percentage points exceeding 100 percent.

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