Net spending scores of RPA vendors 2021

Survey question: Are you spending more or less in the second half of the year than you had originally planned?

*Net Score is a forward-looking metric and measures spending momentum relative to past actuals or past expectations, depending on the time of year the survey is administered. For the July survey, ETR asks about second-half spending expectations relative to the first half. While a higher Net Score is a sign of strength, readers must consider that if spending was soft in the first half, a company may show elevated Net Score levels as a result of an easier compare. The reverse is also true – in other words if a vendor had strong spending in H1 it may have a more difficult compare in H2 presenting a Net Score headwind.