Reasons for rising orders from food delivery apps during COVID-19 in Hong Kong 2023

Published by Agne Blazyte, Jun 10, 2024
According to a survey on food delivery apps conducted by Rakuten Insight in April 2023, majority of the respondents in Hong Kong used food delivery apps more often during the COVID-19 pandemic. The main reason for this was the closure of restaurants and other dining establishments in the city.

Reasons for increasing orders through food delivery apps during the coronavirus (COVID-19) pandemic in Hong Kong as of April 2023

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Release date

May 2023

Region

Hong Kong

Survey time period

April 13 to 30, 2023

Number of respondents

1,509 respondents

Age group

16 years and older

Special properties

only among those who increased their food delivery orders via apps during the pandemic

Method of interview

Online survey

Supplementary notes

Survey question:
"If you ordered more through food delivery apps: Why did you increase your food delivery apps use during this time? (up to three answers are allowed)"

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