As of 2018, U.S. shoppers rated their likelihood of recommending a number of retailer's Buy Online Pickup In-Store services. Kohl's was the highest rated at 4.6 out of 5.
Likeliness of consumers to recommend Buy Online Pick-up In-Store services of selected retailers in the United States in 2018
Characteristic
Rating score*
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IHL Group. (February 20, 2019). Likeliness of consumers to recommend Buy Online Pick-up In-Store services of selected retailers in the United States in 2018 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1143349/likelihood-of-recommending-bopis-service-by-retailer-us/
IHL Group. "Likeliness of consumers to recommend Buy Online Pick-up In-Store services of selected retailers in the United States in 2018." Chart. February 20, 2019. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1143349/likelihood-of-recommending-bopis-service-by-retailer-us/
IHL Group. (2019). Likeliness of consumers to recommend Buy Online Pick-up In-Store services of selected retailers in the United States in 2018. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1143349/likelihood-of-recommending-bopis-service-by-retailer-us/
IHL Group. "Likeliness of Consumers to Recommend Buy Online Pick-up In-store Services of Selected Retailers in The United States in 2018." Statista, Statista Inc., 20 Feb 2019, https://www.statista.com/statistics/1143349/likelihood-of-recommending-bopis-service-by-retailer-us/
IHL Group, Likeliness of consumers to recommend Buy Online Pick-up In-Store services of selected retailers in the United States in 2018 Statista, https://www.statista.com/statistics/1143349/likelihood-of-recommending-bopis-service-by-retailer-us/ (last visited August 24, 2024)
Likeliness of consumers to recommend Buy Online Pick-up In-Store services of selected retailers in the United States in 2018 [Graph], IHL Group, February 20, 2019. [Online]. Available: https://www.statista.com/statistics/1143349/likelihood-of-recommending-bopis-service-by-retailer-us/