Average review star rating in H1 2018-2019, by company size and vertical

Published by
Stacy Jo Dixon,
Apr 28, 2022
As of 2019, SMBs had higher average review star ratings across all industries than enterprise companies. During the measured period, SMB companies in the financial services sector had an average review star rating of 4.5 out of 5, whereas enterprise businesses only had a 3.6 star rating.

Average review star rating in selected verticals in 1st half 2018 and 2019, by company size

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Release date

October 2019

Region

Worldwide

Survey time period

January 1, 2018 to June 30. 2018 and January 1. 2019 to June 30, 2019

Supplementary notes

Data is based on the analysis of GMB (Google My Business) profiles of 64,000 business locations in 4 countries. Countries included are the United States, UK, Germany, and France.

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