As of 2018, it took BOPIS shoppers in the U.S. a total of around 5.58 minutes to enter the store to pickup their orders. Approximately 2.6 minutes of this time related to staff finding the merchandise.
Time to complete pickup of items for Buy Online Pickup In-Store shoppers in the United States in 2018, by activity
(in minutes)
Characteristic
Average time in minutes
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IHL Group. (February 20, 2019). Time to complete pickup of items for Buy Online Pickup In-Store shoppers in the United States in 2018, by activity (in minutes) [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1143320/bopis-pickup-process-time-per-activity-us/
IHL Group. "Time to complete pickup of items for Buy Online Pickup In-Store shoppers in the United States in 2018, by activity (in minutes)." Chart. February 20, 2019. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1143320/bopis-pickup-process-time-per-activity-us/
IHL Group. (2019). Time to complete pickup of items for Buy Online Pickup In-Store shoppers in the United States in 2018, by activity (in minutes). Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1143320/bopis-pickup-process-time-per-activity-us/
IHL Group. "Time to Complete Pickup of Items for Buy Online Pickup In-store Shoppers in The United States in 2018, by Activity (in Minutes)." Statista, Statista Inc., 20 Feb 2019, https://www.statista.com/statistics/1143320/bopis-pickup-process-time-per-activity-us/
IHL Group, Time to complete pickup of items for Buy Online Pickup In-Store shoppers in the United States in 2018, by activity (in minutes) Statista, https://www.statista.com/statistics/1143320/bopis-pickup-process-time-per-activity-us/ (last visited August 25, 2024)
Time to complete pickup of items for Buy Online Pickup In-Store shoppers in the United States in 2018, by activity (in minutes) [Graph], IHL Group, February 20, 2019. [Online]. Available: https://www.statista.com/statistics/1143320/bopis-pickup-process-time-per-activity-us/