As of 2018, around 97 percent of Buy Online Pickup In-Store shoppers in the United States reported that their in-store transactions were completed with no issues at Best Buy and Kohl's.
In-store transaction satisfaction among BOPIS shoppers in the United States in 2018, by selected retailer*
Characteristic
Share of respondents with no issues
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IHL Group. (February 20, 2019). In-store transaction satisfaction among BOPIS shoppers in the United States in 2018, by selected retailer* [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1143312/in-store-transaction-satisfaction-us-bopis/
IHL Group. "In-store transaction satisfaction among BOPIS shoppers in the United States in 2018, by selected retailer*." Chart. February 20, 2019. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1143312/in-store-transaction-satisfaction-us-bopis/
IHL Group. (2019). In-store transaction satisfaction among BOPIS shoppers in the United States in 2018, by selected retailer*. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1143312/in-store-transaction-satisfaction-us-bopis/
IHL Group. "In-store Transaction Satisfaction among Bopis Shoppers in The United States in 2018, by Selected Retailer*." Statista, Statista Inc., 20 Feb 2019, https://www.statista.com/statistics/1143312/in-store-transaction-satisfaction-us-bopis/
IHL Group, In-store transaction satisfaction among BOPIS shoppers in the United States in 2018, by selected retailer* Statista, https://www.statista.com/statistics/1143312/in-store-transaction-satisfaction-us-bopis/ (last visited August 24, 2024)
In-store transaction satisfaction among BOPIS shoppers in the United States in 2018, by selected retailer* [Graph], IHL Group, February 20, 2019. [Online]. Available: https://www.statista.com/statistics/1143312/in-store-transaction-satisfaction-us-bopis/