As of 2018, around 93 percent of Buy Online Pickup In-Store shoppers reported that the in-store pickup counter of Bed Bath & Beyond and The Home Depot stores were adequately staffed. That figure stood at 87 percent for Kohl's and Target.
BOPIS: in-store pickup area staffing adequacy of selected retailers in the United States in 2018, by selected retailer*
Characteristic
Share of respondents who responded that the area was adequately staffed
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IHL Group. (February 20, 2019). BOPIS: in-store pickup area staffing adequacy of selected retailers in the United States in 2018, by selected retailer* [Graph]. In Statista. Retrieved July 23, 2024, from https://www.statista.com/statistics/1143306/in-store-pickup-area-staffing-adequacy-of-selected-retailers-us/
IHL Group. "BOPIS: in-store pickup area staffing adequacy of selected retailers in the United States in 2018, by selected retailer*." Chart. February 20, 2019. Statista. Accessed July 23, 2024. https://www.statista.com/statistics/1143306/in-store-pickup-area-staffing-adequacy-of-selected-retailers-us/
IHL Group. (2019). BOPIS: in-store pickup area staffing adequacy of selected retailers in the United States in 2018, by selected retailer*. Statista. Statista Inc.. Accessed: July 23, 2024. https://www.statista.com/statistics/1143306/in-store-pickup-area-staffing-adequacy-of-selected-retailers-us/
IHL Group. "Bopis: In-store Pickup Area Staffing Adequacy of Selected Retailers in The United States in 2018, by Selected Retailer*." Statista, Statista Inc., 20 Feb 2019, https://www.statista.com/statistics/1143306/in-store-pickup-area-staffing-adequacy-of-selected-retailers-us/
IHL Group, BOPIS: in-store pickup area staffing adequacy of selected retailers in the United States in 2018, by selected retailer* Statista, https://www.statista.com/statistics/1143306/in-store-pickup-area-staffing-adequacy-of-selected-retailers-us/ (last visited July 23, 2024)
BOPIS: in-store pickup area staffing adequacy of selected retailers in the United States in 2018, by selected retailer* [Graph], IHL Group, February 20, 2019. [Online]. Available: https://www.statista.com/statistics/1143306/in-store-pickup-area-staffing-adequacy-of-selected-retailers-us/