Buy Online Pickup In-Store: time taken for order to be ready U.S. 2018

Published by
Tugba Sabanoglu,
Feb 22, 2024
As of 2018, around 79 percent of Buy Online Pickup In-Store orders made by consumers in the United States were ready in less than 4 hours after the order was completed, with more than half (51 percent) being ready within an hour or less.

Buy Online Pickup In-Store order readiness time in the United States in 2018*

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Release date

February 2019

Region

United States

Survey time period

October to December 2018

Special properties

300 secret shoppers were sent to research BOPIS process of selected leading retailers across the U.S.

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