Satisfaction with bank services when opening new accounts in the U.S. 2020, by race

Published by Statista Research Department, May 30, 2022
In 2020, 65 percent of White Americans in the United States were very satisfied with the service provided by their bank related to opening new accounts. As for the Black Americans, only 40 percent stated that they were very satisfied with their bank's performance regarding this matter.

Satisfaction levels in service provided by bank when opening new accounts in the United States in 2020, by race

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Release date

July 2020

Region

United States

Survey time period

March to June 2020

Supplementary notes

The respondents were sampled and weighted to match the general population of the U.S. by the source.

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